Event & Fault Management

The IT and Network infrastructure you invest in provide a lot of event and fault information which underpins your business i.e. information from systems, application, security, configuration, performance and service notifications etc.  and so it's not surprisingly tat we find lot of businesses roll out point solutions that lead to service visibility issues which are not noticed until you have an outage and then it is all hands on deck situations.

Our forte, has been that we have been successful in implementing a number of OSS solutions to manage very large estates supporting up to 50k network nodes and have been able to assist our customers to aggregate, multiple data feeds and to enrich the event data so that it provides more accurate information, in an effort to reduce service impact.

In essence we have been able to assist our customers to see the wood for the trees and too ensure that they are not overwhelmed by information which has enabled them to identify what is truly important to running their business.